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Privacy Policy

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Privacy Policy

Last updated: April 15, 2024

At Automate City, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, landing pages, and services—including through email, SMS, and marketing platforms such as Meta (Facebook/Instagram), TikTok, and others.

By using our website or providing your personal information through any of our lead forms or communication channels, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information in the following ways:

  • Directly from You:

    • When you fill out forms on our website or landing pages

    • When you contact us via email, phone, or chat

    • When you engage with us through lead forms on Facebook, Instagram, or TikTok

  • Information We May Collect Includes:

    • Full name

    • Email address

    • Phone number

    • Business name and address

    • Budget or service interest

    • Any other information you voluntarily provide

2. How We Use Your Information

We use the information collected to:

  • Contact you regarding your interest in our services

  • Respond to inquiries or provide customer support

  • Send promotional messages and updates

  • Improve our website and marketing efforts

  • Comply with legal and regulatory obligations

3. SMS/Text Message Communication (A2P 10DLC Compliance)

By providing your phone number, you consent to receive SMS or MMS messages from Automate City for informational, promotional, and transactional purposes.

  • Consent Requirement:
    By opting into our messaging service via lead forms, website, or other platforms, you give explicit written consent to receive messages from us, including those sent using automated systems.

  • Message Frequency:
    Message frequency may vary. Standard message and data rates may apply.

  • Opt-Out Instructions:
    You may opt out of receiving messages at any time by replying with the word STOP to any message. For help, reply with HELP or contact us directly.

  • Data Use & Sharing:
    We do not share your mobile information with third parties or affiliates for marketing/promotional purposes. However, your data may be shared with our SMS platform providers strictly for delivering the messages you have consented to receive.

4. Sharing Your Information

We do not sell your personal data.

We may share your information with:

  • Trusted service providers that help operate our business (e.g., CRM, marketing platforms, SMS gateway services)

  • Legal or regulatory authorities if required by law

  • Business partners under NDA where necessary to fulfill a service

5. Data Retention

We retain your data for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Privacy Rights (Including CCPA)

If you are a California resident, you have the right to:

  • Request access to the personal information we have about you

  • Request deletion of your data

  • Opt-out of the sale of personal data (we do not sell your data)

To exercise these rights, contact us at [Your Email Address].

7. Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve user experience and analyze website usage. You can disable cookies through your browser settings.

8. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

9. Third-Party Links

Our website or promotions may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”

12. Contact Us

If you have any questions about this Privacy Policy, You can contact us:

Website: https://automatecity.com